22kk Privacy Policy
Protecting your personal information is our highest priority. Read this policy for full details on how we collect, use and store your data.
Introduction and Scope
The company operating the 22kk website ("22kk", "we", "us") hereby makes clear through this privacy policy that we place the highest importance on the privacy of our users. By using our platform, you are considered to have accepted the terms described in this policy.
This privacy policy applies to all services, mobile versions and related activities operated under the 22kk.cam domain. It serves as a supplementary document to our Terms and Conditions.
We use modern SSL encryption technology to protect your data. By registering on or using our platform, you are considered to have read this privacy policy and given your full consent.
1Data Collection Methods
1.1 Information You Provide Directly
When you register with 22kk, create an account or use our services, we may collect the following information:
- Full name and date of birth
- Email address and contact details
- National ID or passport number (for age verification)
- Payment method details (bKash, Nagad, Rocket or bank account)
- Your chosen username and password
1.2 Automatically Collected Information
When you browse our website, our servers automatically collect certain technical information, including:
- IP address and device identification data
- Browser type and operating system
- Page visit time, date and duration
- Links clicked and page view history
- Referrer URL (the site you came from)
- Device location (only with your permission)
1.3 Transaction-Related Information
A record of every deposit and withdrawal transaction is stored in our system. This includes the transaction amount, date, time and the payment method used. This information is essential for financial security and fraud prevention.
2Purpose and Use of Data
22kk uses your personal information only for lawful purposes. We process your data for the following reasons:
2.1 Service Delivery
We use your information to create, manage and maintain your account and to ensure the smooth operation of betting, gaming and payment services.
2.2 Identity and Age Verification
Our platform is for users aged 21 and above only. We therefore use identity document information to confirm your age at registration and to prevent fraud.
2.3 Managing Financial Transactions
Payment information is used to securely process transactions such as a minimum deposit of ৳300 and a minimum withdrawal of ৳1,000. This information is also necessary to complete withdrawals within one hour.
2.4 Customer Support
Our 24/7 Bengali live chat support team uses your account information to help resolve your issues. This is essential for providing you with fast and effective assistance.
2.5 Security and Fraud Prevention
Our system automatically monitors transaction data to detect and prevent suspicious activity and to meet legal obligations related to anti-money laundering.
2.6 Improvement and Personalization
We analyze usage data to improve your gaming experience and to offer bonuses and promotions tailored to your preferences.
3Data Disclosure and Sharing
22kk never sells your personal information to third parties or discloses it without authorization for commercial purposes. However, data may be shared in the following limited circumstances:
3.1 Payment Processing Partners
The necessary financial information is shared with the relevant payment gateway providers to complete transactions via bKash, Nagad, Rocket and bank transfer. This information is used solely for processing transactions.
3.2 Legal Obligations
We are required to provide necessary information in response to a court order, government directive or a lawful request from a law enforcement agency.
3.3 Technology Service Providers
Cloud hosting, cybersecurity and gaming software providers may have limited access to data for the purpose of operating our platform. All such partners operate under strict confidentiality agreements.
3.4 Business Transfers
In the event of a business merger or acquisition, user data may be transferred. However, the new operator will be bound to comply with this same privacy policy.
5Data Security Measures
22kk maintains industry-standard security measures to keep your personal and financial information safe.
5.1 Encryption
Every data transmission on our website and app is secured through SSL/TLS encryption technology. This means that information you send or receive cannot be read or altered by a third party.
5.2 Data Storage
Your information is stored on secure servers. Passwords are never stored directly — they are transformed using strong hashing algorithms.
5.3 Access Controls
Only authorized staff have access to user data, and only on a need-to-know basis. All access activity is logged and regularly audited.
5.4 Security Breach Procedures
In the event of a security breach, we will promptly notify affected users by email and take swift action to minimize any harm.
6Data Retention Period
We retain your personal information for as long as it is needed to provide services and meet legal obligations.
- Active account data is kept until the account is closed
- Financial transaction records are retained for a minimum of five years
- Data from inactive accounts is deleted three years after the date of last activity
- Data retained for legal reasons is managed in accordance with court or regulatory authority instructions
Once the designated retention period ends, data is securely deleted or anonymized.
7Your Rights
You have the following rights regarding your personal information held by 22kk:
- Right of access: You can find out what information we hold about you
- Right to rectification: You can request that incorrect or outdated information be updated
- Right to erasure: You can request that your information be deleted under certain conditions
- Right to restrict processing: You can limit how your data is used in certain circumstances
- Right to object: You can opt out of marketing communications
- Right to data portability: You can request your data in a machine-readable format
To exercise these rights, email [email protected].
8Protection of Minors
22kk strictly prohibits registration and participation by anyone under the age of 21. We never knowingly collect personal information from minors.
Age verification is mandatory at registration. If we find that a user is under the age of 21, that account will be closed immediately and all associated data will be deleted.
If you believe a minor has registered on our platform, please contact [email protected].
9Payment Information Security
Your financial security is extremely important to us. When transacting via bKash, Nagad, Rocket and bank transfer, we take the following precautions:
9.1 Payment Data Processing
We never store your mobile banking PIN or full bank account details on our servers. After a transaction is completed, only the reference number and amount of the completed transaction are recorded.
9.2 Deposits and Withdrawals
Details of every transaction — with a minimum deposit of ৳300 and a minimum withdrawal of ৳1,000 — are stored in encrypted form. This information is used to ensure withdrawals are processed within one hour.
9.3 Fraud Detection
Every transaction is monitored by an automated fraud detection system. If unusual activity is detected, your account may be temporarily suspended and you may be asked to complete a verification.
10Policy Changes
We may update this privacy policy from time to time. For any significant changes, we will:
- Publish the new effective date on this page of the website
- Send a notification to your registered email address (for significant changes)
- Display an update notice after you log in
If you continue using the platform after a change, you are considered to have accepted the new policy. We therefore recommend revisiting this page periodically.
11Contact Us
If you have any questions, concerns or requests to exercise your rights regarding this privacy policy, please get in touch with us:
Email: [email protected]
Live Chat: Available 24/7 (in Bengali)
We usually take three business days to respond to privacy-related requests.
Please include your account email address and the specific details of your request when submitting a request to correct or delete your information.